PLAYCASH | Cash in and out of the Metaverse

PlayCash Privacy Policy

(Version 1.0. Effective as of October 11, 2022)

At PlayCash, we value and respect the privacy as well as the security and protection of people who use our websites, applications, extensions, or services, including the blockchain currency management software that is downloadable from the website (the “Websites”), and any services that link to this Privacy Policy (collectively, our “Services”). This includes

The collection, use, and disclosure of personal data from users of our Software, Websites, and Services are covered by this privacy statement (the “Privacy Policy”). Personal data is defined as information that relates to an identified or identifiable natural person for the purposes of this privacy statement.

You accept the terms of this Privacy Policy by accessing and using our Services. If we need your permission to process your personal data, we will notify you before collecting, using, or disclosing any of your personal information. Your consent is optional and can be revoked at any time. However, PlayCash might be unable to continue offering you services if you withdraw such consent.

If you do not agree with or you are not comfortable with any part of this Privacy Policy, please immediately discontinue access or use of our Services.

This Privacy Policy may change or be amended from time to time. We will notify you if we make any changes to this Privacy Policy that we believe materially affect how we handle your personal data or limit your rights. We might also give “just-in-time” disclosures or extra details about how we collect, use, and share data for particular Services. These notices may add to or clarify PlayCash’s privacy and data policies, or they may give you more choices regarding how we handle your personal data. The purpose of these changes or modifications includes ensuring compliance with applicable laws, rules and regulations in the relevant jurisdictions.


PlayCash collects certain personal data about you and your use of the Service. This information falls into three primary categories: (1) information you provide to us, (2) information we collect from you automatically, and (3) information we collect from third parties. Personal data is any information that identifies or makes an individual identifiable.

Information you provide to us. Collection of this personal data is either required by law, or necessary to provide the requested service. We may collect the following types of personal data from you:

  • Personal Identification Information: Full name, date of birth, place of birth and/or email address.
  • Financial Information: Such as crypto currency addresses information, wallet address, transaction history, trading date and other financial information necessary for regulatory compliance.
  • Customer Service: Records and copies of your correspondence (Including email addresses), if you contact us via email or via online chat feature.

Information we automatically collect from you. To the extent permitted under the applicable law, we may collect certain types of information automatically, such as whenever you interact with the Websites or use the Services. This information helps us address customer support issues, improve the performance of our Websites and Services, provide you with a streamlined and personalized experience, and protect your account from fraud by detecting unauthorized access. We may collect the following types of information automatically from you:

  • Cookies or other tracking technologies (Please refer to the section on Cookies and Other Tracking Technologies);

Information about your use of the service. When you browse our Websites, we automatically collect information such as your web request, Internet Protocol (“IP”) address, browser type, domain names, referring and exit pages and Uniform Resource Locators (“URL”), pages viewed and the order of these page views, and/or the date and time you accesses our servers.

Information we collect from third parties. From time to time, we may obtain information about you from third party sources as required or permitted by law such as your service providers and through publicly available sources. For example, payment providers you use to transfer money to us will provide us with your basic personal information, such as your name and address, as well other data necessary to carry out transactions. We may also collect data from the Account Information Service Provider (“AISP”) if you choose to use this identification and/or payment method (on the basis of your explicit consent given to AISP to obtain account information).

I. Purpose

Our main goal in gathering personal information about you is to give you a safe, comfortable, effective, and personalized experience. Generally speaking, we use personal data to design, develop, run, provide, and enhance our Services. We might employ information about you to:

1.) Dispense the services of PlayCash. To offer you the Services, we process your personal data. We need details like your identity and payment information, for instance, when you fund your PlayCash account. Without such information, we will not be able to provide you with Service. When offering identity verification and/or fraud prevention services, third parties like identity verification services may also access and/or collect your personal data.

2.) Ensure that all laws and regulations are followed. The fundamental services provided by PlayCash are governed by laws and rules that specify how we must gather, process, and store your personal data. For instance, in order to abide by various jurisdictions’ anti-money laundering laws, PlayCash must identify and verify customers using our Services. We will have to close your account if you do not provide the personal information that is required by law.

3.) Enforce the terms of our agreements. PlayCash handles sensitive information, such as your identification and financial information, so it is highly important for us and our users that we actively monitor, investigate, prevent, and mitigate any potentially prohibited or illegal activities, enforce our agreements with third parties, and/or prevent and detect violations of our posted on our Terms of Service

4.) Identify and reduce security and fraud risks. Your personal information may be processed by us in order to monitor, stop, and identify fraud and abusive use of our service, to improve security, and to counteract other security risks that could lead to financial loss.

5.) Respond to a request. When you contact us with questions, comments, or concerns, we may process your personal data. In order to respond to you, we might disclose this information to our affiliates, partners, or service providers.

6.) Offer communications about our Services. To keep you informed about our Services, alert you on important security issues, or provide you with other information pertaining to your transactions, we may send you administrative, account and/or transaction-related communications.

7.) Marketing communications. In order to send you marketing communications that we think you might find interesting, such as marketing newsletters and promotional information about our Services, we may process your personal data or information about how you use our Services. You must grant us permission to use your personal information for this purpose, and you have the option to decline receiving marketing communications when creating an account with us.

8.) Our Services’ research and development. We use your personal information to create statistical models, analyze user behavior, develop new services, and better understand how you use and interact with our services.

9.) Personalizing your experience. As permitted by applicable law, we may also process your information using cookies in order to personalize your experience and make it easier for you to use our Services on a variety of platforms and devices. For more information, please refer to the section on cookies and other similar tracking technologies.

10.) Assist with corporate mergers, acquisitions, and transactions. In the course of corporate acquisitions, mergers, or other corporate transactions, we reserve the right to process any information pertaining to your account and use of our services as required.

11.) Other consented use. For any other reason that was explained to you before we received your personal information or that is reasonably required to deliver the services or other related services you have requested, with your consent or at your request.

II. Access and Correction Rights

It is essential that the information you provide us with is true, accurate, current and complete. We rely on you to ensure that your personal information is accurate. You may notify us of any changes to your personal information held by us or by the Authorized Third Party by sending us an email at You may also send us an email at to request a copy of the following information: your information held by us, the purposes for which we process such information and the parties to whom such information has been shared with. You may be charged with a reasonable administrative fee for our processing of such a request.

III. Cookies and Other Similar Tracking Technologies

We and third parties acting on our behalf may use different tracking technologies, including cookies and other similar technologies (collectively, “Tracking Technologies”), to automatically collect additional Personal data as you interact with our services in order to better manage content on our service and to personalize your experience with it.

Cookies are small text files that a website can use to recognize a repeat visitor to the Sites. We may use the Tracking Technologies for various purposes, including to:

  • Analyze our web traffic using an analytics package
  • Identify whether you already visited our Websites
  • Test content on our Websites
  • Store information about your preferences
  • To recognize when you return to our Websites

Our Websites may use a “load balancer” to store an identifier on your browser to help keep you connected to the same web server throughout your visit, for a smoother browsing experience. Similarly, session cookies enable our individual web servers to keep track of your progress throughout your visit. When you submit data through a form such as a contract, page or comment box, cookies may be set to remember your user details for future correspondence.

IV. Data Storage

Your personal information will only be kept by us for as long as it is required to fulfill the purposes for which it was originally obtained, including to meet any legal, accounting, or reporting requirements or to settle disputes. For instance, we will keep your personal information for five years starting from the day our business relationship ends in order to comply with our obligations related to anti-money laundering.

When it is reasonable to assume that continuing to retain your personal data does not further the goals for which it was originally collected and is no longer required for legal or business reasons, we will stop doing so or remove the means by which the data can be used to identify you.

V. Storing your Personal Data

We maintain appropriate physical, technical, and administrative safeguards to protect the security and confidentiality of your personal data both during transmission and at rest (and contractually require third parties with whom we share your personal data to maintain such safeguards). To ensure the security of your data, for instance, we transmit all data using industry-standard encryption techniques like the TLS/SSL protocol, and we store all data in encrypted databases.

Unfortunately, there is no absolute guarantee that a data transmission or storage system is completely secure. We cannot guarantee that your data you provide will be inaccessible to all third-parties while it is being sent over the Internet. You should be particularly careful when selecting the information you send to us via email because of the possibility that it will not be secured (and please do not send us sensitive information, such as payment card information or government issued IDs). You are in charge of keeping your password(s) secure, and preserving your browser and device security.

Please immediately contact us at if you have any grounds to suspect that your personal information is no longer secure.

VI. Consent Withdrawal

By sending us an email at, you can always choose not to have your personal information collected, used, or disclosed for any of the aforementioned purposes (including receiving marketing materials). Your request will be addressed as soon as it is practical for us to do so. Please be aware that in some cases, if you withdraw your consent, we may no longer be able to offer you our goods and/or services through this website. Please take note that revoked consent does not affect our right to collect, use, or disclose personal information when consent is not required by applicable law for such collection, usage, or disclosure.