PlayCash allows a maximum amount per transaction depending on the method of payment.

Cards and Atome: less than ₱ 10,000,000.00
E-wallets: up to ₱ 100,000.00
Online Banking via UBP: up to ₱ 100,000.00
Online Banking via BPI: up to ₱50,000.00*

Users may buy NFTs as many times as they want.

We try our best to fulfill the promise of a great user experience. However, network issues are outside of our control. In such rare instances, the only option is to patiently wait until the network comes back online and assess the situation thereafter.

In most cases your fiat should be refunded back to you. If not, please reach us via: help@playcash.finance

To get a faster response please follow this format:

Email Header:
NetworkDown-FirstName-BuyNFT

Email Body:
I would like a refund, here are the details:

Sender’s Full Name:
Type of Coin:
Network:
PlayCash Reference Number:
Cash-out Amount:
Sender Contract Address:
Additional info:

Once your payment has already been processed, the NFT will be automatically pushed to the receiving wallet address. At that point, it is deemed a successful transaction and refunds will no longer be entertained. Should the transaction fail, please send us a ticket via email at: help@playcash.finance

Email Header:
Refund-FirstName-BuyNFT

Email Body:
I would like a refund, here are the details:

Sender’s Full Name:
Type of Coin:
Network:
PlayCash Reference Number:
Payment Method:
Payment Amount:
Receiver Contract Address:
Additional info:

We apologize for the inconvenience. For us to effectively help you with this concern, please send us a ticket via email at: help@playcash.finance

To get a faster response please follow this format:

Email Header:
NoNFT-FirstName-BuyNFT

Email Body:
I would like a refund, here are the details:

Sender’s Full Name:
NFT Link:
Network:
PlayCash Reference Number:
Cash-out Amount:
Sender Contract Address:
Additional info: