Cash-In
PlayCash allows a maximum amount per transaction depending on the method of payment.
Cards and Atome: less than ₱ 10,000,000.00
E-wallets: up to ₱ 100,000.00
Online Banking via UBP: up to ₱ 100,000.00
Online Banking via BPI: up to ₱50,000.00*
Users may cash-in as many times as they want.
We try our best to fulfill the promise of a great user experience. However, network issues are outside of our control. In such rare instances, we would void the transaction and your fiat will be refunded back to you if it has not been processed yet. If not, please reach us via: help@playcash.finance so we can resolve this issue immediately.
To get a faster response please follow this format:
Email Header:
NetworkDown-FirstName-CashOut
Email Body:
I would like a refund, here are the details:
Sender’s Full Name:
Type of Coin:
Network:
PlayCash Reference Number:
Cash-In Amount:
Sender Contract Address:
Additional info:
If tokens have not been processed, your cash will be refunded back immediately; and the user will be asked to try the cash-in process again. If your tokens have already been processed, we will transfer your tokens instead. Should there be any delays in this process, please send us a ticket via email at: help@playcash.finance
To get a faster response please follow this format:
Email Header:
NoTokens-FirstName-CashIn
Email Body:
I did not receive my tokens, here are my details:
Sender’s Full Name:
Type of Coin:
Network:
PlayCash Reference Number:
Payment Method:
Payment Amount:
Receiver Contract Address:
Additional info:
Don’t worry, we are here to help you. Send us a ticket via email at: help@playcash.finance
To get a faster response please follow this format:
Email Header:
WrongCoin-FirstName-CashIn
Email Body:
I bought the wrong coin, here are the details:
Sender’s Full Name:
Type of Coin:
Network:
PlayCash Reference Number:
Payment Method:
Payment Amount:
Receiver Contract Address:
Additional info: